May 23, 2015

Refund policy

Pricing and Refund Policy; July 2018

Freshwalks Classic

All Freshwalks Classic Early Bird tickets are priced at £15 per person.

Early Bird tickets will be on sale upto 7 days before each event at which point ticket prices will
increase to £20 per person.

This pricing structure is designed to encourage people to sign up earlier so we can plan appropriately,
dedicating our limited marketing resources and to also reduce administration time.

Refunds (or a transfer if you prefer) will be provided upto 7 days before a walk (9am the week before).

No refund will be provided within 7 days of a walk but a transfer to a future walk will be offered upto
24 hours before (9am the day before).

No refund or transfer will be offered in the event of cancellation within 24 hours of the walk.

One transfer per ticket purchased and this must be used within 3 months of the original walk date.

Any food pre-orders (which we include as part of some walks) will be refundable upto 24 hours before
a walk.

Freshwalks City

All Freshwalks City (Walk Only) tickets will be priced at £10 per person.

Refunds (or a transfer if you prefer) will be provided upto 3 days before a walk (by 12pm that day).

No refund will be provided within 3 days of a walk but a transfer to a future walk will be offered upto

24 hours before (12pm the day before).

One transfer per ticket purchased and it must be used within 3 months of the original walk date.

The food part of any ticket package will be wholly refundable upto 24 hours before a walk (12pm the
day before).

All queries, refund or transfer requests should be sent via email to Michael@freshwalks.co.uk as it’s
difficult to keep on top of all social media channels on a daily basis.

Prices and policies valid until 31 Dec 2018.